Threat Preparedness

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Pandemic Planning

H1N1 in West Virginia

Health Care System Preparedness

Public Health Preparedness

Epidemiology Investigation

Strategic National Stockpile

Rapid Notification System

Emergency Volunteers

Training Resources

Disaster Mental Health

CDC - Public Health Emergency Preparedness & Response

Special Needs Populations

Public Information Resources

Public Information

During an event, information about the threat and about protective actions is communicated to the public and media. This might include information about the location of the emergency or crisis event, hotline numbers, helpful Web site addresses, or the health impact of the event. Useful information would include facts about the threat agents and their transmission, decontamination advice, and other necessary medical advice . In the event the Strategic National Stockpile (SNS) is mobilized, effective communications will be necessary to inform the public about where to get protective medicines and how to take them.

Media inquiries & Request for Interviews

All media inquiries for the West Virginia Bureau for Public Health Center for Threat Preparedness should be directed to Toby Wagoner at (304) 558-6900 or by email at toby.d.wagoner@wv.gov. You may also contact Marsha Dadisman, Director of Communications for the West Virginia Department of Health and Human Resources Office of Communications at (304) 558-7899.

Risk Communication Resources

Course Books

Crisis and Emergency Risk Communication (1.7Mb, 277 pages)
The BASIC CERC course book is an introductory course on risk communication, issues management, and crisis or disaster communication. (CDC)
Leader Materials—By Leaders for Leaders (700K, 57 pages)
The LEADERS FOR LEADERS CERC course book gives leaders the tools they need to successfully communicate with the public, media, partners, and stakeholders during emergency public
health events.(CDC)
Crisis and Emergency Risk Communication: Pandemic Influenza (6.4 Mb, 186 pages)
The PANDEMIC FLU CERC course book provides vital communication tools and concepts for preparing and responding to a pandemic influenza event in the United States. See also Pandemic Influenza Course for more information, including overview and objectives. (CDC)

Quick Guides and Wallet Cards

Quick Guides (185K, 1 page)
Click here to view Media guide.
Wallet Cards (150K, 1 page)
Examples derived from actual public health events

PowerPoint Presentations Demonstrating CERC Concepts & Issues

The following PowerPoint presentations are from the Center for Threat Preparedness Crisis & Emergency Risk
Communications Conference.

Presentation from Kim Coleman - The Joint Information Center
Presentation from Christina Smith - Working with Special Needs Populations
Presentation from Marilyn Padon - Communications in today's High-Tech World
Presentation from Sgt. Tyler, VA Tech Shooting Response

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West Virginia Department of Health and Human Resources
Last Updated:10/24/2011